Refund policy
Last updated: [ 20/03/2025 ]
At Bzaar, we aim to provide a smooth and hassle-free shopping experience. If you are not satisfied with your purchase, we offer a refund option under the following terms and conditions.
1. Eligibility for Refund
You may request a refund if:
The item is defective, damaged, or incorrect.
The product is unused, in its original packaging, and in resalable condition.
A refund request is made within [24 to 48] hours of receiving the product.
2. Refund Process
To request a refund:
Contact our customer support at [wecare@bzaar.in] or call us at [Insert Contact Number].
Provide your order ID, proof of purchase, and a clear description or image of the issue.
Our team will verify your request and respond within [1 to 2] business days.
3. Verification and Approval
Refunds are subject to verification and approval by our quality team.
We may request additional information or evidence before processing the refund.
Once verified, refunds will be initiated within [5 to 7] business days.
4. Refund Deductions
If your refund request is approved, the following charges will be deducted:
4% Payment Gateway Fee: This fee is non-refundable and will be deducted from the total refund amount.
Delivery Charges: Shipping and delivery fees are non-refundable unless the item was defective, damaged, or incorrect.
5. Refund Method
Approved refunds will be credited to the original payment method used during the purchase.
Refunds typically reflect in your account within [5-7 business days], depending on your payment provider.
Shipping charges (if applicable) will not be refunded unless the error was on our part.
6. Non-Refundable Items
Refunds will not be granted if:
The product is damaged due to misuse or mishandling.
The return request is made after the specified refund period.
The product is a non-returnable or personalized item.
7. Late or Missing Refunds
If you haven’t received your refund within the specified timeframe, please check with your bank or payment provider.
If the issue persists, contact us at [wecare@bzaar.in].
8. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Email: [wecare@bzaar.in]
Phone: [9310467662]